Returns & Shipping
We hope you love your purchase! But if for any reason you need to return an item, we would love to accommodate you by offering an online store credit.
We offer online store credit for all returns. All items must be returned to us with the Invoice and in original condition they were received. Returns are due to the warehouse (address below) within 15 days of order date and an online store credit will be issued once processed! Store Credit will be applied for the price of item and will not include any shipping and handling charges. We will email you once the online store credit has been issued.
- While we strive to provide the absolute best quality and service, should an item arrive to you in damaged condition, or you feel your order is incomplete, please contact us within 3 days of date of delivery to let us know. Please include a picture of the imperfection or damage and your order number. We will then be in touch about the process to make this right. Once you receive instruction from us, the item must arrive back to our warehouse within 7 days of communication.
Items Eligible for Return:
- Online merchandise returned within 7 days of the shipped date
- Items must be unworn, unwashed, and unaltered
- Items must have original tags attached
- Items must be stain free (deodorant stains, makeup stains, pet hair, etc.)
- Items must be odor free (cigarette smoke, perfume, etc.)
- Shoes must be returned inside their original shoe box (with no signs of wear)
Items NOT Eligible for Return:
- ITEMS DISCOUNTED 50% OR MORE ARE A FINAL SALE. No exceptions. Black Friday Doorbusters are considered FINAL SALE.
- Beauty Products (i.e. brushes, sponges, make up, hair towels etc.)
- Undergarments (Bras, Bralettes, Sports Bars, Yoga Bra Tops)
- Items that have been exchanged
- Any other item deemed “non-returnable” by Arnone Boutique
5160 Old Mill Rd
Rochester, MI 48306
- Lost Packages: We recommend ensuring your package when sending it back. Arnone Boutique is not liable for items that are lost while in-transit.
- Return Shipping Cost: The customer is responsible for all return shipping costs.
- Exchanges: To exchange an item, please note the requested size on the invoice. Should the requested size be available, we will make the swap and send the new size out. If unavailable, we will issue store credit. Either way, you will be notified via email. Once an item has been exchanged, the item is now FINAL SALE.
- FREE SHIPPING on every order within the continental United States
- You may select priority shipping at rate of $19.99 (UPS does not deliver to PO box)
Please note - Arnone Boutique Shipping Team works very hard to process, pack and ship orders (excluding holidays and weekends). Processing to packaging can take up to 3-4 business days. Once a package has been handed to the shipping carrier, we cannot be held responsible for delayed or lost packages.
You will receive an email with tracking information when your order has shipped.
While we will do all we can to ensure your order is delivered on time, Arnone Boutique cannot be held responsible for conditions beyond our control such as hazardous weather or other service interruptions that affect mail delivery.
Arnone Boutique will ship to any address in the United States, but the address must be a verified address with the US Postal Service. We may not be held liable for incorrect shipping addresses entered during the checkout process. Please make sure the shipping address you enter is where you want your package delivered, and that all pertinent information, such as your house number, suite number, or apartment number, are included and correct.
If you have any concerns or questions regarding shipping or returns, please email us at email@example.com or call/text us at (480) 717-1722.
We greatly appreciate your business!